(Please read this)
Hello! And thank you for reading this...
We regret to tell you that at this stage of the pandemic, we are not offering in-store shopping. It's not ideal, and we don't love it either. But under the current climate, and in light of a handful of key staff moving away and our young son having to come to work with us, it's important that we keep our family and our remaining staff as safe and as comfortable as possible. We need to make it through in one piece to ensure that we are able to be here to welcome you back when we get to the other side of this mess. We miss you all very much- we've always thought of Moppsters as friends of the shop- more than just customers.
In the meantime, we have set up this site for you to browse and make purchases for pick-up at the shop.
I'm writing this right before the site goes live, so I also wanted to tell you that we have no idea what it's going to be like when it does. (I'll be editing this when we get in to the swing of things and have a bit more of a guage on the situation.) There will be hiccups, to be sure. We ask you to kindly be patient with us as we make the transition to this brand-new (to us) modality of business. It's likely that we'll be slammed when we launch the site, and it may take us a bit to get our footing and work out some protocol- planning can be quite different than practice. But rest assured that we want to and will help you as soon as possible, and we will be in touch if there are hang ups or major issues we come across.
We are aiming for orders that we recieve by 2:00 or 3:00 PM on any day we are open to be available for pick-up by the end of that day. Orders received after that or on our off-hours will be processed the following morning. (Admittedly, we are just kind of arbitrarily making this up- it may prove to be easier than we think to do this, and that we may be able to process way more orders faster than we think. Alternately, it may turn out to be harder than we think- especially at the very beginning. We'll be adjusting the time appropriately as we figure this all out, so you may want to check back here from time to time to see if there have been any changes.)
We'd love to help you and we'd love to see you. But for today at least, or for the next few days, it might be best to only place orders with us if you aren't in a huge rush. We will be processing orders in the order they are received, Tuesday through Saturday, from 12-5.
If you have any questions or need any further assistance, you can always call us at (510)525-9633.
Thanks again so much for reading this and for your understanding and for being a friend of the shop. We can't do what we do without all of you and we hope to see you all soon.
-Devin (and Jenny and the rest of us at Mr. Mopps')